Maple Meet & Greet Luton

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    About Maple Meet & Greet Luton

    Maple Meet & Greet Luton is a Meet & Greet service at London Luton, run by Maple Manor. You book it through Sento, and Sento's own booking fee is only ever £1 — your full total, including that fee, is shown before you pay.

    How Meet & Greet works

    You drive straight to the terminal, a vetted driver meets you at the departures drop-off, and your keys change hands there. Your car is parked for you and brought back to the terminal for when you land — you walk from your car to check-in, and back to it when you return.

    1. Book online with your flight details, drop-off time and return time.
    2. Drive to the terminal drop-off point on the day and ring the number on your confirmation.
    3. Meet your driver, hand over the keys, and walk into departures.
    4. Call again once you've landed and collected your bags.
    5. Your car is waiting at the terminal when you come out.

    What's included

    • Undercover handover inside the terminal multi-storey
    • Staff on site around the clock
    • Assistance with luggage on request
    • No EV charging at this site
    • No valeting at this site — Maple's car cleaning service runs at Gatwick only

    Security

    • Entry and exit barriers
    • Perimeter fencing
    • CCTV coverage throughout
    • Security lighting
    • 24-hour patrols
    • Drivers are fully insured to drive your car
    • Externally monitored security

    Opening hours

    24 hours a day, staff on site around the clock

    Arriving at the car park

    1. Call 01582 825656 about 20 minutes before you arrive.
    2. Leave the M1 at Junction 10 and follow signs for the A1081 Airport Way.
    3. Stay on Airport Way past the traffic lights, keeping left for airport access, and take the third exit at the next roundabout.
    4. Follow signs for Terminal Car Park 1 — you pass Car Park 2 first, so do not turn in early.
    5. Take a ticket at the barrier and drive up to Level 3.
    6. Park in the marked meet and greet area and hand the driver your booking reference, keys and return flight details.
    7. Walk straight into the terminal.

    Collecting your car when you land

    1. Land, clear passport control and collect your luggage.
    2. Call 01582 825656 to confirm you are ready.
    3. Walk back to Terminal Car Park 1.
    4. Go to the meeting area, collect your keys and check the car over.
    5. Drive away.

    Cancellation and changes

    Free cancellation up to 24 hours before your drop-off date and time. Cancellations within 24 hours of drop-off are non-refundable. The £1.00 booking fee is non-refundable.

    Frequently asked questions

    How does Maple Meet & Greet Luton work?

    You drive straight to the terminal, a vetted driver meets you at the departures drop-off, and your keys change hands there. Your car is parked for you and brought back to the terminal for when you land — you walk from your car to check-in, and back to it when you return.

    Can I cancel Maple Meet & Greet Luton?

    Free cancellation up to 24 hours before your drop-off date and time. Cancellations within 24 hours of drop-off are non-refundable. The £1.00 booking fee is non-refundable.

    What are the opening hours?

    24 hours a day, staff on site around the clock

    Are there any extra Sento fees?

    Sento's booking fee is only ever £1. Your full total, including that fee, is shown before you pay.

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