Maple Meet & Greet Luton
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About Maple Meet & Greet Luton
Maple Meet & Greet Luton is a Meet & Greet service at London Luton, run by Maple Manor. You book it through Sento, and Sento's own booking fee is only ever £1 — your full total, including that fee, is shown before you pay.
How Meet & Greet works
You drive straight to the terminal, a vetted driver meets you at the departures drop-off, and your keys change hands there. Your car is parked for you and brought back to the terminal for when you land — you walk from your car to check-in, and back to it when you return.
- Book online with your flight details, drop-off time and return time.
- Drive to the terminal drop-off point on the day and ring the number on your confirmation.
- Meet your driver, hand over the keys, and walk into departures.
- Call again once you've landed and collected your bags.
- Your car is waiting at the terminal when you come out.
What's included
- Undercover handover inside the terminal multi-storey
- Staff on site around the clock
- Assistance with luggage on request
- No EV charging at this site
- No valeting at this site — Maple's car cleaning service runs at Gatwick only
Security
- Entry and exit barriers
- Perimeter fencing
- CCTV coverage throughout
- Security lighting
- 24-hour patrols
- Drivers are fully insured to drive your car
- Externally monitored security
Opening hours
24 hours a day, staff on site around the clock
Arriving at the car park
- Call 01582 825656 about 20 minutes before you arrive.
- Leave the M1 at Junction 10 and follow signs for the A1081 Airport Way.
- Stay on Airport Way past the traffic lights, keeping left for airport access, and take the third exit at the next roundabout.
- Follow signs for Terminal Car Park 1 — you pass Car Park 2 first, so do not turn in early.
- Take a ticket at the barrier and drive up to Level 3.
- Park in the marked meet and greet area and hand the driver your booking reference, keys and return flight details.
- Walk straight into the terminal.
Collecting your car when you land
- Land, clear passport control and collect your luggage.
- Call 01582 825656 to confirm you are ready.
- Walk back to Terminal Car Park 1.
- Go to the meeting area, collect your keys and check the car over.
- Drive away.
Cancellation and changes
Free cancellation up to 24 hours before your drop-off date and time. Cancellations within 24 hours of drop-off are non-refundable. The £1.00 booking fee is non-refundable.
Frequently asked questions
How does Maple Meet & Greet Luton work?
You drive straight to the terminal, a vetted driver meets you at the departures drop-off, and your keys change hands there. Your car is parked for you and brought back to the terminal for when you land — you walk from your car to check-in, and back to it when you return.
Can I cancel Maple Meet & Greet Luton?
Free cancellation up to 24 hours before your drop-off date and time. Cancellations within 24 hours of drop-off are non-refundable. The £1.00 booking fee is non-refundable.
What are the opening hours?
24 hours a day, staff on site around the clock
Are there any extra Sento fees?
Sento's booking fee is only ever £1. Your full total, including that fee, is shown before you pay.