LHR Maple Parking Express Park & Ride for T5 — Outside ULEZ

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    About LHR Maple Parking Express Park & Ride for T5 — Outside ULEZ

    LHR Maple Parking Express Park & Ride for T5 — Outside ULEZ is a Park & Ride service at London Heathrow, run by Maple Manor. You book it through Sento, and Sento's own booking fee is only ever £1 — your full total, including that fee, is shown before you pay.

    How Park & Ride works

    You park the car yourself in the operator's secure car park, then take their shuttle to the terminal. On your return, the shuttle brings you back to your car.

    1. Book online with your drop-off time and return time.
    2. Drive to the car park address on your confirmation.
    3. Park in a marked bay and check in at reception.
    4. Take the shuttle to your terminal.
    5. On your return, call for the shuttle and it collects you from the pick-up point.

    Terminals served and transfers

    This car park serves terminal T5 at London Heathrow.

    The transfer to the terminal takes about 4 minutes.

    What's included

    • Sheltered, seated waiting area
    • USB chargers on the shuttle buses
    • Blue Badge accessible bays
    • Wheelchair accessible shuttles
    • Assistance with luggage loading on request
    • No EV charging at this car park

    Security

    • 24-hour monitored CCTV
    • Secure perimeter fencing
    • Barrier-controlled entry and exit
    • Regular patrols and staff on site around the clock
    • Photographic vehicle inspection through the entry tunnel
    • Drivers and staff hold a DBS criminal records check and are insured

    Opening hours

    Car park open 24 hours. Shuttle buses run 04:00 to midnight

    Arriving at the car park

    1. Leave the M25 at Junction 14.
    2. At the roundabout, take the third exit signed Terminal 4 and Cargo (A3113).
    3. At the next roundabout take the first exit for Colnbrook (A3044). Stop following your satnav at this point.
    4. At the following roundabout take the first exit onto Bath Road towards Colnbrook and Poyle. The car park is about 300 metres along on the right.
    5. Drive in through the automatic barrier and the inspection tunnel, where your car is photographed.
    6. Park in an arrivals bay, unload, and check in with the team. Allow three to four minutes.
    7. Hand over your keys and keep the return card you are given.
    8. Board the shuttle to Terminal 5. Buses run every 10 to 15 minutes between 04:00 and midnight.

    Collecting your car when you land

    1. Land, clear passport control and collect your luggage.
    2. Call 01895 549 230 to tell them you are down.
    3. Go to the pick-up point shown on the return card you were given at check-in.
    4. Ride the shuttle back to the car park.
    5. Collect your keys and drive away — heading back out via the A3044, away from the zone.

    Cancellation and changes

    Free cancellation up to 24 hours before your drop-off date and time. Cancellations within 24 hours of drop-off are non-refundable. The £1.00 booking fee is non-refundable.

    Frequently asked questions

    How does LHR Maple Parking Express Park & Ride for T5 — Outside ULEZ work?

    You park the car yourself in the operator's secure car park, then take their shuttle to the terminal. On your return, the shuttle brings you back to your car.

    How long is the transfer to the terminal?

    About 4 minutes.

    Which terminals does LHR Maple Parking Express Park & Ride for T5 — Outside ULEZ serve?

    T5 at London Heathrow.

    Can I cancel LHR Maple Parking Express Park & Ride for T5 — Outside ULEZ?

    Free cancellation up to 24 hours before your drop-off date and time. Cancellations within 24 hours of drop-off are non-refundable. The £1.00 booking fee is non-refundable.

    What are the opening hours?

    Car park open 24 hours. Shuttle buses run 04:00 to midnight

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